Shipping policy
SHIPPING POLICY
Thank you for shopping with Valley P Beauty. Please review our processing and shipping information before placing your order.
PROCESSING TIMES
Custom Press-On Nail Sets: Please allow approximately 7–12 business days for processing before shipment. Each custom press-on set is individually created according to the sizing, design selections, and customization details submitted with your order. Processing times may vary depending on order volume and design complexity.
Ready-to-Ship Products: Acrylic powders, keychains, and other ready-to-ship products are generally processed within 1–3 business days.
Business days do not include weekends or holidays.
SHIPPING TIMES
Shipping times shown at checkout are carrier transit estimates and begin after your order has been processed and shipped. Selecting an expedited shipping service does not shorten the processing or production time of custom products.
Available shipping methods and rates are calculated or displayed at checkout based on your destination and order.
ORDERS CONTAINING CUSTOM & READY-TO-SHIP ITEMS
If your order contains both a custom press-on nail set and ready-to-ship products, your order may be shipped together once the custom portion of the order is complete unless otherwise stated.
TRACKING
Once your order has shipped, you will receive a shipping confirmation with tracking information at the email address provided during checkout. Please allow time for the carrier to update tracking after your package has been accepted.
SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order. If you notice an error, contact Valley P Beauty as soon as possible. Address changes cannot be guaranteed once an order has been processed or shipped.
INTERNATIONAL ORDERS
International delivery times may vary depending on destination, carrier, and customs processing. Customers may be responsible for applicable customs duties, import taxes, or fees unless otherwise indicated at checkout. Valley P Beauty is not responsible for delays caused by customs or the shipping carrier.
DELIVERY ISSUES
If your order arrives damaged, defective, missing an item, or contains an incorrect item, please contact Valley P Beauty within 48 hours of confirmed delivery in accordance with our Return & Refund Policy.
For questions regarding your shipment, please contact Valley P Beauty using the contact information provided on our website.